Step 01
Capture the error
The Reelay SDK detects a production error and opens an incident automatically with the full stack trace and request timeline — or create one manually.
Resolve production errors at the snap of your fingers.
Capture every production error automatically with the SDK, or log manually from your support team, get root cause analysis and incident resolution in under 5 minutes.
<5 minto resolution
Everyerror captured
24/7uptime monitoring
Why Reelay
The hard parts of incident response, handled.
Most tools stop at "here is an error." Reelay turns each failure into one owned, explained, closeable incident.
Deterministic aggregation
One failure becomes one owned incident — never a wall of duplicates.
Reelay fingerprints every error and collapses the entire storm into a single incident, idempotently, no matter how many times it fires. When a resolved bug returns, the original incident reopens instead of forking a new one.
Exactly one incident per fingerprintResolving an incident closes every error inside itRegressions reopen the same incidentNo duplicate noise, ever
Frontend stitched to backend
See the click and the crash in a single timeline.
The browser session replay and the backend trace it triggered share one trace identity. Watch what the user did and read the server-side panic it caused — joined automatically, no manual correlation.
Shared trace ID links replay to backend errorMasked session replay, PII-safe by defaultEither half alone is still a full incidentOne timeline, front to back
AI that reads your code
From error to a concrete fix, grounded in your source.
Connect GitHub and Reelay indexes your repo, retrieves the functions on the failing path, and returns a real file-change suggestion — a diff, the reasoning, a confidence score, and cited evidence. No repo connected? It still explains root cause from telemetry alone.
Unified diff suggestion you review and applyConfidence score and cited file linesWorks without code via telemetry-only analysisRe-run against the latest code anytime
See it in action
Three lines to install. Clear alerts out.
From install to incident alert — here's the whole loop.
Easy to integrate
Install the SDK and add three lines of config — no agents, no rewrites. Errors start flowing within minutes of your next deploy.
Keeps everyone in the loop
The moment something breaks, Reelay opens the incident and posts it — root cause already worked out — to Slack, Teams, and email, so the right people see it without digging.
Reelayjust now
New incident in checkout-api
TypeError: Cannot read properties of undefined (reading 'id')
Root cause
View incident →cart.user is undefined for guest checkout — introduced in api@9f2c1.How it works
From error to resolved in minutes
Capture the error, find the root cause, and resolve the incident — all in one place, usually in under 5 minutes.
Step 02
Aggregate into one incident
Reelay fingerprints the error and collapses every duplicate into a single owned incident, then routes it to the right team automatically — with the request, trace, and session replay attached as evidence.
Step 03
Find the root cause
AI analyzes the incident against your GitHub repo, pinpoints the failing code, and returns the root cause with a suggested diff and cited evidence.
Step 04
Resolve and record
Route to the right owner, push updates to Slack and Teams, and close the incident with a durable record — tracked by environment and resolution time.
The full incident lifecycle
More than an error tracker — the place an incident lives, start to finish.
Reelay routes each incident to an owner, tracks roles, timeline, and follow-up tasks, and closes the loop with an AI-written postmortem you can export to .docx in one click. Resolve an incident and every error inside it closes with it.
Automatic owner & team routing with admin fallbackRoles, timeline, and tracked follow-up actionsAI postmortem with one-click .docx exportPost-incident review tasks to close the loop
Public status & uptime
Public proof that you are up — on your own branded page.
Claim a branded status page on your own subdomain, backed by 1-minute uptime checks against the services you choose. A three-strike check confirms a real outage before it alerts, so customers see the truth without a false alarm.
Branded status page on your subdomain1-minute uptime checks with 90-day historyThree-strike up → degraded → down detectionEmail & RSS subscribers kept in the loop
Comparison
See the difference Reelay makes.
| Without Reelay | With Reelay |
|---|---|
| The same failure floods you with hundreds of duplicate alerts to triage by hand | One fingerprinted incident per failure, owned and routed automatically — duplicates collapse to zero |
| A frontend error and the backend crash it caused live in two disconnected tools | Session replay and backend trace stitched into one timeline by a shared trace ID |
| Errors arrive as a wall of stack traces with no idea which code path or commit caused them | AI reads your connected repo and returns the failing function, root cause, and a suggested diff |
| Writing the postmortem and chasing follow-ups by hand after every incident | AI-generated postmortem with a one-click .docx export and tracked post-incident tasks |
| Bouncing between an error tracker, a status-page tool, an uptime checker, and a runbook bot | Errors, AI root-cause, incident lifecycle, uptime, status pages, and ChatOps in one platform |
Tailored to your team
Built for the people in the incident.
Every team interacts with incidents differently. Reelay adapts the view, the detail, and the delivery for each audience.
Engineering
Root cause, fastAI answers based on your connected GitHub code
Readable stack traces with the full request timeline
Session replay of the moments around the error
On-call
Context the moment it pagesSlack and Teams notifications with incident context
Automatic routing to the right owners and teams
Real-time incident stream as events land
Support
Answer customers with confidencePublic status pages on your own domain
Clear incident status without raw logs
Know what broke and when it is resolved
Leadership
Reliability at a glanceUptime history and resolution times
Incidents tracked by environment
Audit trail across changes and billing
Integrations
Connect the tools around the incident.
Reelay reads your GitHub code to explain errors, and sends updates where your team already works.
Source & Code
Where the AI gets its contextConnect a GitHub repo for code-aware analysis
Reads source at the failing release with blame context
Stays up to date automatically as you ship
Notifications
Where updates goSlack notifications, and status checks from chat
Microsoft Teams with a simple connect code
Email on open, progress, and resolution
SDKs & Ingestion
Where the data comes fromBrowser SDK with built-in session replay
Node.js SDK with under-1ms p99 overhead
Idempotent ingestion that never double-counts an error
Pricing
Simple pricing. No hidden costs.
Get started for free — no credit card required. Scale when you are ready.
Free
For side projects and evaluation
$0/mo
Core error tracking with AI root-cause
10,000 error events / month
7-day retention
10 AI root-cause runs / month
50 session replays / month
50 uptime monitors
Unlimited connected repositories
Public status page
Email notifications
Starter
For small teams shipping fast
$19/mo
More headroom, ChatOps, and pay-as-you-go
Everything in Free, plus:
150,000 error events / month
30-day retention
100 AI root-cause runs / month
5,000 session replays / month
Slack & Microsoft Teams notifications
Buy extra events ($8 / 100k) and AI runs ($10 / 50)
Capped pay-as-you-go overage
Team
For teams running real production load
$49/mo
Bigger quotas and longer retention
Everything in Starter, plus:
750,000 error events / month
90-day retention
250 AI root-cause runs / month
25,000 session replays / month
Custom status-page domain & branding
Enterprise
For organizations at scale
Custom
Tailored quotas with enterprise controls
Everything in Team, plus:
Custom error events / month
180-day+ retention
Custom AI root-cause runs / month
Custom session replays / month
Dedicated onboarding & support
Custom contract and invoicing
Resolve production errors at the snap of a finger.
Connect Reelay to your stack in minutes and start resolving incidents immediately.